FAQs

Do you offer commissions and what is the process?

A: Yes! If you have your heart set on a dream piece, I would love to hear from you. Contact me via the Commissions page on this website, Instagram DM, or via my email at art.megfrances.com.

I will contact you to discuss a quote and ask for a few photos, do a sketch for layout, and then give you a chance towards the final stages to make some tweaks. A deposit is required to secure your spot, then final payment on completion before delivery. 

What are your frames made from?

A: A variety of sustainably sourced timbers - Flooded Gum, American Ash, or Australian Oak. Grown sustainably with FSC certification.

Do you provide refunds?

A: Commission pieces and original artworks are non refundable for change of mind purchases. If an item is damaged, please take a photo and immediately contact Meg so she can arrange repair, replacement or refund.

How long will my painting take to arrive?

A: Artworks purchased online are carefully wrapped in bubble-wrap and boxed in cardboard. They are usually dispatched between 3-5 business days from ordering.